Signing in
There are no passwords. Open Account, type your e-mail, and tap the link in the message we send. Links are valid for 15 minutes and work once; request a new one if it expired. Check spam and promotions folders if it has not arrived within a couple of minutes.
We do not offer sign-in with Google or other social accounts on purpose: an e-mail link is enough and shares nothing with third parties.
What an account does
Everything works without one: free episodes play, choices are remembered on the device. An account carries your progress, choices, Season Pass and coins to other devices and lets us restore them if a device is lost.
The first device you sign in on becomes the account’s record. A device that signs in later switches to the account’s progress and purchases; what it watched as a guest is not merged, so sign in before you start on a second device if you want one continuous story.
Leaving
To delete your account and data, use the Support page with the topic “Privacy or my data” — see the privacy-requests article for what is deleted and what we have to keep.